News Summary
Gainesville, Georgia, is set to say goodbye to Carol Burrell, the president and CEO of Northeast Georgia Health System, who has announced her retirement effective February 2024. Under her leadership, NGHS has transformed into one of the largest hospital systems in Georgia, significantly expanding its services and workforce. Burrell’s contributions to healthcare and community well-being, along with her innovative visions, have left a lasting impact on the region. The healthcare provider is now poised for future growth with upcoming developments.
Gainesville Waves Goodbye to a Healthcare Pioneer
Gainesville, Georgia is poised to bid farewell to Carol Burrell, a dedicated leader who has spent over two decades transforming the Northeast Georgia Health System (NGHS). As president and CEO, Burrell has announced her retirement, effective February 2024, marking the end of an era for the healthcare provider.
Unparalleled Growth Under Leadership
When Burrell joined NGHS, the system was a modest operation. Fast forward to today, it has grown into one of the largest hospital systems in the state, serving over one million residents across Gainesville, Lumpkin, Braselton, Barrow, and Habersham. The main campus in Gainesville has been drastically remodeled, now featuring a new level one trauma center that has reshaped healthcare accessibility for the community.
Empowering Healthcare and Community
One of the standout achievements during Burrell’s tenure has been the incredible growth in employed physicians, expanding from a mere 32 to an impressive 1,400. The total workforce at NGHS has nearly reached the 12,000 mark. This growth not only boosts healthcare services but also plays a vital role in the local economy, leading to significant investments and job opportunities within Hall County.
Innovations and Strategic Plans
Burrell shared her vision for NGHS through what she referred to as “living, breathing documents,” highlighting the importance of continual evaluation of strategic plans. This approach ensures that the medical staff and leadership are always aligned and working toward the same goals. The core values she established at NGHS—respectful compassion, responsible stewardship, deep interdependence, and passion for excellence—have shaped the culture and operations of the health system.
A Community Champion
Born in Barrow County, Burrell’s medical career began back in the 1970s as a technologist. With a master’s degree in healthcare administration, she returned to Georgia in 1999 to spearhead NGHS’ primary care clinics and took on various leadership roles culminating in her appointment as CEO in 2011. Beyond her work in the health system, she has also been a strong advocate for community service, particularly concerning mental health initiatives through the United Way’s One Hall Mental and Behavioral Health Committee.
Addressing Critical Health Issues
NGHS has also taken pivotal steps in tackling pressing health issues, most notably the opioid epidemic. The healthcare provider has been proactive in legislative efforts for over-the-counter availability of Narcan and has established a robust support program for addiction that has received national recognition.
A Bright Future for NGHS
Burrell’s leadership has not gone unnoticed; she was honored as “CEO of the Year” for 2024 by the Georgia Alliance of Community Hospitals, among numerous other accolades. NGHS has also achieved Level 10 status for Digital Health Most Wired from CHIME, distinguishing it as one of only 26 health systems nationally and the only one in Georgia.
Exciting Developments Ahead
The future looks bright for NGHS, particularly with the upcoming Green Tower at NGMC Gainesville, which will feature an expanded emergency department, a new helipad, enhanced heart and vascular services, additional operating rooms, and increased bed capacity. The grand opening celebration for the Green Tower is set for February 8, 2024, with a family-friendly preview event just a week earlier on February 1.
Thank You, Carol Burrell
As Burrell prepares to take her well-deserved retirement, the community of Gainesville has much to thank her for. Her commitment to healthcare excellence and innovation has paved the way for healthier futures in the region. With such magnificent growth and developments, NGHS is bound to continue flourishing—an indelible legacy left by a true leader.
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